Last Updated: October 2026
House of Maryam respects your privacy and is committed to protecting the personal information you provide when using our website and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
This policy is intended to operate in accordance with applicable laws and regulations of the United Arab Emirates, including applicable personal data protection requirements.
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INFORMATION WE COLLECT
When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect information such as:
• Full name
• Email address
• Phone number
• Billing and delivery address
• Order and purchase information
• Payment-related information
• Account information
• Communications you send to us
• Information you provide when requesting a return or exchange
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and website usage information.
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HOW WE USE YOUR INFORMATION
We may use your information to:
• Process and fulfil your orders.
• Arrange delivery of purchased products.
• Process payments and refunds.
• Provide customer support.
• Process returns and exchanges.
• Communicate with you regarding your orders.
• Improve our website, products, and customer experience.
• Detect and prevent fraud, abuse, and unauthorized transactions.
• Maintain the security and functionality of our website.
• Comply with applicable legal and regulatory requirements.
• Send marketing communications where permitted and where you have provided the appropriate consent or otherwise permitted by applicable law.
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PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
House of Maryam does not intend to store complete payment card details on its own systems where payment processing is handled by a third-party payment provider.
Payment information may be processed directly by the relevant payment provider according to its own privacy policy and security practices.
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COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for purposes including:
• Essential website functionality.
• Remembering preferences.
• Understanding website traffic and usage.
• Improving website performance.
• Measuring advertising and marketing campaigns.
• Providing relevant advertising where applicable.
You may be able to manage or disable certain cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
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MARKETING AND ADVERTISING
Where permitted by applicable law, we may use customer information and website activity to communicate information about products, offers, promotions, and updates.
We may also work with advertising and analytics platforms, including Meta and other third-party providers, to measure advertising performance and reach relevant audiences.
Where required, we will provide appropriate choices or consent mechanisms for marketing communications.
You may request to stop receiving promotional communications by following the unsubscribe instructions in the communication or by contacting us at:
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SHARING YOUR INFORMATION
We may share relevant personal information with trusted third parties where necessary to operate our business and provide our services.
These may include:
• Payment processors.
• Delivery and courier companies.
• Website hosting and technology providers.
• Customer support providers.
• Analytics and advertising service providers.
• Professional advisers where necessary.
• Government authorities or law enforcement where required by applicable law.
We do not sell your personal information as a product or commodity.
We only share information where reasonably necessary for the relevant business, service, legal, or operational purpose and in accordance with applicable law.
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INTERNATIONAL DATA TRANSFERS
Some service providers we use may process or store information outside the United Arab Emirates.
Where personal information is transferred internationally, House of Maryam will seek to apply appropriate safeguards and comply with applicable UAE data protection requirements.
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DATA SECURITY
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
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DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.
When information is no longer required, it may be securely deleted or anonymized where appropriate.
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YOUR PRIVACY RIGHTS
Subject to applicable UAE law and any relevant conditions or exceptions, you may have rights concerning your personal information, including the ability to:
• Request access to certain personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Object to or restrict certain processing where applicable.
• Withdraw consent where processing is based on consent.
• Request information about how your personal information is processed.
To exercise applicable privacy rights or ask questions about your personal information, contact:
We may need to verify your identity before processing certain requests.
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CHILDREN'S PRIVACY
Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us at info@houseofmarya.ae so that we can review the matter and take appropriate action.
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THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, services, social media platforms, or applications.
House of Maryam is not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.
Any updated version will be published on this page with the revised “Last Updated” date.
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CONTACT US
If you have any questions, requests, or concerns regarding this Privacy Policy or the way we handle personal information, please contact us:
House of Maryam
Email: info@houseofmarya.ae